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What caused AWS outage?

After a day of glitches and frustrations, officials know what caused the massive Amazon Web Services outage on Monday.
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Amazon Web Services outage: What brought the internet down across the world for more than 15 hours

Amazon Web Services experienced a massive 15-hour outage on October 20 that knocked offline thousands of popular applications and websites, from Snapchat and Fortnite to banking apps and government ...