The ability to deliver a consistent and outstanding customer experience is key to effective customer acquisition and retention. Everywhere you turn, people are talking about customer experience (CX).

Adam Gurga is national manager of grocery and retail partnerships with Cimcorp, a pioneer of intralogistics automation, specialized in fresh food handling and tire-handling solutions. It’s safe to say ...

Automation, artificial intelligence (AI) and straight-through-processing are having a profound effect on the global Financial Services (FS) arena. Very few industries in history have seen such a ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Automation is rapidly becoming an almost intrinsic component of digital ...

What is low-code and no-code? Here's a guide to the best development platforms. Gartner defines Hyperautomation as a "disciplined, business-driven approach to rapidly identify, vet and automate as ...

It’s hard to say that 2022 has been the year of ecommerce so far. Looking at all the stats, frankly one might even say quite the opposite. According to the latest Mastercard SpendingPulse report, ...

The pandemic is demonstrating the importance of acting with agility, speed and resilience in response to major global disruption. What’s also crystal clear is those organisations that haven’t already ...

Digi-Key Electronics is launching a new video series called “Revolutionizing Automation”, which explores the cutting-edge of automation and control technologies. Sponsored by Omron and Siemens, the ...

Strong demand for cloud services continues to drive growth in IT spending this year, despite inflationary pressures, says Stephen Minton, vice-president of the data and analytics research group at IDC ...

Without a doubt, one of the key drivers of the Fourth Industrial Revolution is Robotic Process Automation (RPA). Organizations worldwide have increasingly leveraged RPA technology and are now adopting ...