With the holiday season in full swing, retailers around the world are navigating a period defined by changing consumer ...

Consumer trust can be fragile. During the holiday season, 24% of shoppers reported receiving a biased product recommendation from an AI chatbot based on a stereotype. Among those shoppers, 32% lost ...

Mary shares her candid experiences working a seasonal retail job at American Girl during the 2012 holiday season, detailing ...

BAR HARBOR — Kampgrounds of America Inc. (KOA), announced in a press release that the Bar Harbor / Oceanside KOA Holiday has ...

And there’s a reason Costco’s renewal rate is 92.2% in the U.S. and Canada and 89.7% worldwide, according to the company’s ...

AI is increasing its role in retail from consumer discovery through to keeping operations lean, it's must have to remain ...

Houston's Metro transportation services has announced operating plans for the Dr. Martin Luther King Jr. federal holiday ...

Retailers and tech companies are empowering AI agents to make independent decisions, with major announcements expected at the ...

Deirdre encountered an inflexible approach to ‘flexible’ flights, while John found himself in a hotel without heating ...

Wearing his Julian Edelman jersey, Ed Estacio watched the New England Patriots’ playoff win over the Los Angeles Chargers last Sunday with his 6-year-old son, Benjamin. During the game, Benjamin ...

The 2025 holiday season was solid for some retailers as they posted modest growth, but results failed to blow away ...

The Forever 21 veteran redefined the retailer’s target customer, simplified its pricing structure and is eyeing more changes ...